Shipping
Do you offer free shipping?
Yes! We ship free for orders over $150 or if you place an order within 24 hours of another order, you can use code FREESHIP to unlock free shipping!
When can I expect my item to arrive?
- Orders typically ship within 3–5 business days.You’ll receive tracking information by email or Messenger once your order ships.
- If you selected local pickup, you’ll get an email when your order is ready for pickup.
What is your shipping rate?
- Our flat rate shipping is $8.95.
- Enjoy free shipping on orders of $150 or more!
- If you’re local, you can also choose free pickup at our Jules & James Warehouse: 3719 S Hwy 16, Carrollton, GA 30116
- Additionally, if you place another order within 24 hours, you can use code FREESHIP to receive free shipping on your second order.
Do you offer Local pickup?
- Monday–Thursday: 9AM–4PM
- Friday: 9AM–12PM
- Tip: If needed, try entering 3719 SR-16 Whitesburg, GA 30116 in your GPS for easier directions.
What if my package says delivered but I didn't receive it?
Once your package leaves our warehouse, it is no longer our responsibility. Please contact your local post office for help locating your package—USPS uses GPS tracking and may be able to assist.
Jules & James Boutique is NOT responsible for:
- Shipping delays (USPS or UPS)
- International duties or customs fees
- Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links: